Vic Firth Warranty Page



Vic Firth Drumsticks and Mallets Warranty


Drumsticks and mallets are not covered under warranty. However, we stand behind all our products and if you feel you have received a defective drumstick, please contact us at 781-871-2200 or email


Vic Firth Accessories Warranty


Due to the wide range of usage, Vic Firth accessories vary in warranty coverage. Click here to view our accessories and warranty details.



Requesting a Return


Please call Vic Firth Customer Service at 781-871-2200 for a return authorization number (RA #), or you can request a RA# here online. Once you have your RA#, please return the cymbal to:


Avedis Zildjian Company

22 Longwater Drive

Norwell, MA 02061

R/A No. __________



Preparing a Return


Please enclose a copy of your original purchase receipt with your purchase, as this is vital in determining the warranty period. Stores normally keep these on file if you need to obtain one. For online orders, a printout including date of purchase and the item will suffice. Please package your damaged or defective purchase in a clean box from your local Post Office or UPS Store. 


Note: Customers outside of the United States must return cymbals directly to the dealer/store that they purchased them from. The store will, in turn, contact its distributor for replacement.


Note: For Customers inside of the European Union seeking more information, please refer to the Guarantees & Returns section of the website.